Privacy Policy

At rsm language solutions, we respect your privacy and are committed
to protecting personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website.

1. Information we collect

We may collect:

• Contact details (name, email, phone number, company/organization)
• Information you provide in forms, emails, or inquiries
• Technical data (such as IP address, browser type, site usage statistics)

We do not collect sensitive personal information unless it is necessary for our language solutions and provided with your consent.

2. How we use your information

We use your information to:

• Respond to inquiries and provide requested services
• Improve our website, communications, and service offerings
• Meet our legal or regulatory obligations

We do not sell or rent your personal information to third parties.

3. Legal basis for processing

If you are in the European Union or United Kingdom, we process your personal information only where we have a legal basis, according to the GDPR, such as:

• Your consent
• Fulfilling a contract with you
• Our legitimate business interests (such as improving our services)
• Compliance with legal obligations

4. Your rights

Depending on where you are located, you may have the following rights:

• EU/UK (GDPR): Right to access, correct, delete, restrict processing, object to processing, and data portability.
• California, USA (CCPA): Right to know what information we collect, request deletion, and opt-out of the sale of personal information (note: we do not sell your data).
• Australia (APPs): Right to access and correct your personal information, and to make a complaint if you believe your privacy has been breached.

To exercise any of these rights, please contact us at
info@rsm-languagesolutions.com.

5. Sharing information

We may share information with:

• Trusted service providers (such as IT or website hosting), under confidentiality obligations
• Regulators or authorities if required by law
• Partners or collaborators only with your prior consent

6. International transfers

As we work with clients worldwide, your information may be transferred to and stored in other countries. We ensure appropriate safeguards are in place, consistent with GDPR, CCPA, and APPs regulations.

7. Data security

We take reasonable steps to protect your information from unauthorized access, loss, or misuse. However, no online transmission is fully secure, and we cannot guarantee absolute security.

8. Cookies

Our website may use cookies to improve your experience. Please refer to our Cookie Policy in our website.

9. Retention

We keep your information only for as long as necessary to provide services and meet legal obligations.

10. Changes to this Policy

We may update this Privacy Policy from time to time. Updates will be posted here with a new effective date.

11. Contact us

If you have questions about this Privacy Policy, please contact us at:
info@rsm-languagesolutions.com